Refund Policy

This Refund Policy explains how cancellations, refunds, and billing disputes work for paid Internethelper products sold by Iammarkkomusic LLC. By purchasing a subscription or other paid offering, you agree to this Policy together with our Terms of Service.

1. How charges appear

Recurring and one-time charges are processed for Iammarkkomusic LLC. Your bank or card statement may show a short billing descriptor (for example “INTERNETHELPER” or similar) chosen for readability; the seller of record remains Iammarkkomusic LLC. If you are unsure about a charge, contact us through Contact before disputing with your bank so we can match the transaction.

2. Subscriptions and recurring billing

Online Safety Master and certain other offerings may be sold as subscriptions billed through integrated payment processors. Unless stated otherwise at checkout, subscriptions renew automatically each billing period until you cancel using the tools we provide or by contacting support as described below.

Stopping future charges: Cancel before your next renewal date to avoid the next billing cycle in most cases. Posted timing depends on processor cutoffs—cancel early if your renewal is near.

3. Where to cancel or manage billing

Depending on what we enable at launch, you may cancel renewal through your account billing portal, email instructions we publish, or by contacting support on our Contact page. If your subscription was created through a processor-hosted flow, follow any receipt or portal links from your payment confirmation associated with your charge.

Cancellation stops future renewals; it does not automatically refund amounts already captured unless required by this Policy or applicable law.

4. Refund eligibility

Unless otherwise required by law or expressly stated at purchase, fees are generally non-refundable once a billing period begins. We may make exceptions when:

• A technical issue prevented reasonable access and we could not resolve it promptly
• You were charged in clear error
• A mandatory refund right applies under your state consumer protection laws or card network rules

5. Chargebacks and payment disputes

If you believe a charge is incorrect, contact us first so we can investigate and coordinate with the processor record. Chargebacks may lead to suspension of access until the dispute is resolved and may be subject to fees charged by processors or card networks.

6. Refund timing

Approved refunds are typically processed back to the original payment method by our processors. Banks and card issuers may take several business days to post credits.

7. Professional services (non-subscription)

Custom web design, development, or consulting projects may follow separate written statements of work and milestone billing. Those engagements are governed by their contracts, not only this Policy.

8. Contact

Billing questions: Contact with your account email, approximate charge date, amount, and last four digits of the card if applicable (never send full card numbers by email).

Align final cancellation windows and refund promises with your merchant account settings with each payment processor and counsel review.