Frequently asked questions

Internethelper offers self-serve productivity and business tools, optional professional services (design, development, AI experiences, ongoing support), and Online Safety Master for digital-footprint awareness. The business is operated by Internet Helper. See also our mission page.

Tools are products you use on your own—one-time purchases with clear pricing on each listing. Services are scoped engagements where we work with you directly (e.g. web design, development, retainers). Browse tools and services.

Online Safety Master helps you understand how certain information may appear in common online contexts and suggests general privacy-minded steps. It is educational, not a credit report, official background check, or consumer report under the FCRA. You may see a preview before paying, depending on the flow. Read more in our Terms of Service.

Online Safety Master uses one-time payments. We collect explicit checkout consents for Terms, Refund Policy, and payment authorization before payment. Timing, refunds, and disputes are described in our Refund Policy. Charges are processed by integrated payment partners; the merchant of record is Internet Helper.

If you are signed in, use Dashboard Support to submit cancellation or refund requests directly from your account. Refund requests are reviewed separately and may revoke access if approved. For charge questions, include your account email and approximate charge date. Full policy details are on our Refund Policy and billing help page.

See our Privacy Policy for what we collect and why. Privacy-related requests can be sent via Contact with “Privacy Request” in the subject line.

We describe our practices in the Privacy Policy, including how we use cookies and checkout consent records. We do not sell your personal information as “sale” is defined under the frameworks described there.

We focus on clear product copy, practical tools, and optional human help when you need it. Read why customers choose us and customer reviews.